How to manage e-mail accounts in cPanel

Table of Contents

This article describes how to add, modify, and delete e-mail accounts in cPanel. You can define e-mail account storage quotas, change e-mail passwords, and more. E-mail accounts that you create are accessible by using webmail in your web browser, or by using your own e-mail client application (such as Thunderbird or Microsoft Outlook).

Creating an e-mail account

To create an e-mail account in cPanel, follow these steps:

  1. Login to cPanel
  2. Open the Email Accounts tool:
    • If you are using the Jupiter theme, on the Tools page, in the Email section, click Email Accounts:
    • If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Email Accounts:
  3. Click Create.
  4. From the Domain menu, select the domain where you want to create the e-mail account
  5. Enter a new email address in the Username text box.
  6. Select one of the following options for the password:
    • Select set password now, and then type a password in the Password text box.
    • Alternatively, select Send login link to alternate email address, and cPanel’s sends a message with login information to the specified e-mail address.
  7. Next to Optional Settings, click Edit Settings.
  8. In the Storage Space section, enter a custom mailbox quota storage size, or select Unlimited.
  9. To automatically create folders for plus addressing, select Automatically Create Folders.
  10. To send a message with client configuration instructions to the account, select the Send a welcome email with instructions to set up a mail client check box.
  11. Select Stay on this page after I click Create to create another email account after you create this one. Alternatively, click Create to create the account and return to the Email Accounts page.

Modifying an e-mail account

  1. Login to cPanel
  2. Open Email Accounts tool:
    • If you are using the Jupiter theme, on the Tools page, in the Email section, click Email Accounts:
    • If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Email Accounts:
  3. Locate the account you want to modify, and then click Manage
    • To access the account’s webmail, click Check Email.
    • To change the account’s password, under SECURITY, in the New Password text box, type the new password.
    • To change the account’s quota, under STORAGE, allocate the storage allowed in the Allocated Storage Space list box.
    • To set account restrictions, under RESTRICTIONS select the settings you want. You can enable or disable incoming messages, outgoing messages, and logins.
    • To change plus addressing (subaddressing) options, select the setting that you want.
  4. Click Update Email Settings. cPanel modifies the e-mail account.

Deleting an e-mail account

  1. Login to cPanel
  2. Open Email Accounts tool:
    • If you are using the Jupiter theme, on the Tools page, in the Email section, click Email Accounts:
    • If you are using the Paper Lantern theme, in the EMAIL section of the cPanel home page, click Email Accounts:
  3. Locate the e-mail account that you want to delete, and then click Manage.
  4. Navigate to the bottom of the page to the DELETE EMAIL ACCOUNT section.
  5. Click Delete Email Account, and then click Delete to confirm. cPanel deletes the e-mail account.